FAQs
Will I Be Able To Return, Exchange, Or Cancel Instant Download Items?
For Instant Download Items (Excluding Custom-Designed Color Orders):
Instant download items do not accept returns, refunds, exchanges, or cancellations. Please ensure your purchase is final and carefully consider your selection before completing your order. If you encounter any issues with your download, feel free to contact us for assistance.For Custom-Designed Color Orders:
Custom-designed color orders are also non-refundable and non-returnable. However, if you decide to change the color code for your design, you must notify us via email immediately after purchase. Changes to the color code will only be accepted before the file is created and sent to your email.
What If I Want To Use A Different Size For My Download?
After purchase, you can resize the files using any online software like Canva, Photopea, or Photoshop, etc. If you’re unsure how to resize the files, feel free. to reach out to us via email or live chat, and we’ll be happy to assist you with that for free.
What Situations Are Eligible For Dalueur Purchase Protection?
- If your order doesn’t match the item description or photos.
- If your downloaded item is missing files.
- If custom color codes do not match the specifications provided.
What Are The Two Kinds Of Digital Purchases Available?
Instant Downloads: These are ready-made files that become available once your payment is confirmed. You can access them on the download page immediately after a successful purchase or by visiting “https://dalueur.co/my-account/downloads/“.
Made-to-Order Downloads: Made-to-Order Downloads: Specifically for “Color Customizing Print” digital items, we will create the files based on your “Color Picker Code” specifications after purchase. The finalized files will be sent to you via email within 24 hours of purchase.
What Is The Download Policy For Digital Products?
Each purchase includes two downloads. For extra downloads, leave a review or re-purchase the product. Make sure to store your files securely after downloading.
Where Can I Print My Digital Art?
Prints From Home / Locally or Using Online Printing Services.
Recommended Online Printing Services:
Worldwide: photobox.com | snapfish.com | shutterfly.com
U.S: posterjack.com | mpix.com | target.com | walgreens.com | walmart.com | printique.com
Canada: posterjack.ca | canvaspop.com | pictorem.com | printique.com
U.K: vistaprint.co.uk | mixam.co.uk
Europe: theprintspace.com | beyondprint.eu
Southeast Asian: ramo-studio.com
